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  1. HDI
  2. Food Safety Insights (FSI)
  3. Corrective Action Management

Corrective Action Management

  • Assigning corrective actions / response plans using bulk editing
  • How to assign a Corrective Action / Response Plan
  • Corrective Action Management Glossary
  • How do I get started with CAM - the Corrective Action Management module?
  • What is a corrective action?
  • What will change in my dashboard once CAM is enabled?
  • How do corrective actions appear in the platform?
  • Do I need to enable Hierarchy-Based Access Controls (HBAC) before utilizing CAM?
  • I see a message that an inspection has been updated. What does that mean?
  • What does the process look like for someone completing a corrective action plan?
  • How do I create and assign a corrective action?
  • When are emails for corrective actions sent?
  • What do the corrective action numbers in my daily/weekly digest email mean?
  • What is the Corrective Actions table showing me?
  • What do the charts on the Metrics page in the CAM module mean?
  • What is a trigger?
  • What does each trigger mean? Can you give me an example?
  • Why can't I set a Hazel Score-based trigger for reinspections?
  • Can I still create a corrective action if triggers are set up?
  • How does the auto-assign feature work?
  • Do I need to create FSI accounts for everyone in my organization?
  • What does the status of a corrective action mean?
  • What happens after a corrective action is created?
  • Who can create a corrective action?
  • What can a limited user see in the CAM module?
  • Do I have to pay extra for the CAM module?
  • One of my colleagues can no longer access a corrective action that was assigned to them. What happened?
  • An employee with corrective actions assigned to them has left the company. What should I do?
  • Automating corrective actions / response plans with Triggers
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