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  1. HDI
  2. Food Safety Insights (FSI)

Food Safety Insights (FSI)

General FAQ

  • What keywords are used to populate COVID-19 related inspections in Monitor?
  • What does the "jurisdiction" refer to?
  • The health department gave my facility a great inspection grade, but the Hazel Score for it was low. Why is that?
  • One of the inspections for my facility has a Hazel Score that is less than 100, but no violations are listed. What's going on?
  • What jurisdictions do you collect data from?
  • Why does my facility information appear misspelled/in all caps/wrong?
See all 12 articles

FSI Basics

  • Viewing Inspections
  • Viewing Facilities
  • The Monitor Module

The Insights Module

  • Getting started with the Insights Module
  • Competitive Benchmarking with the Insights Module
  • What are unknown violations?
  • Why does my violations export CSV export only include 3 months of data?

Corrective Action Management

  • Assigning corrective actions / response plans using bulk editing
  • How to assign a Corrective Action / Response Plan
  • Corrective Action Management Glossary
  • How do I get started with CAM - the Corrective Action Management module?
  • What is a corrective action?
  • What will change in my dashboard once CAM is enabled?
See all 29 articles
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